Chief - ESA Management Accountability and Performance Statistics Office, State of WA, DSHS

Operating at the headquarters level, the Economic Services Administration (ESA) Management Accountability and Performance Statistics Office (E-MAPS), within the Operations Support Division, is ESA’s centralized office responsible for statewide performance reporting, data analysis, research and development, program accountability and DCS program audit, along with implementation and maintenance of an Information Technology network.  The IT network includes a data warehouse, data mining, a digital library, a decision support system and a data dashboard that pulls statewide data from all of the program areas within ESA.

Among the duties are:
Directs the statewide performance reporting, data analysis, program accountability/audits for Division of Child Support programs, special research projects, grants and information technology efforts for the Administration (ESA).
Directs the work of managers, performance analysts, DCS program audit and IT staff.
Directs the development, refinement and updating of the feedback mechanisms to the decision makers, the managers, performance analysts, information technology staff as well as the staff who provide services to the clients of ESA.
Oversees the training of field and headquarters staff on Internal Revenue Service, cash processes and data integrity through DCS program audits and self-assessments that help them do their jobs more efficiently and effectively.
Conceptualizes, creates and oversees the development and implementation of the statewide system to analyze, monitor and manage performance measures and implement statewide policies specific to program areas.

Among the desired qualifications for the position are:
An advanced degree (Ph.D.) in a social science
Three or more years of experience as a research supervisor
Ability to communicate clearly and concisely to a wide range of audiences

Closing date: October 9, 2009 at 5:00 PM

More information is here.