Windows Support

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Windows Computing Support

CSDE provides faculty, staff and students with access to a variety of Windows-based computing resources. The following pages describe the departmental computing environment and provide advice and troubleshooting recommendations.

Windows Resources Offered by CSDE

Overview: Windows resources at CSDE
Getting an Account on the CSDE Windows systems
Terminal Servers: Remote access to statistical software
Installed Software and Licenses
- Software on the Terminal Servers
- Software in the Computer Lab
Simulation Cluster: Computer nodes dedicated to simulation work
Mobile Computing: Borrowing CSDE laptops and projectors

For Questions or Help with a Computing Problem

Frequently Asked Questions
- General Windows Questions
  e.g., "Where should I save my files on the network?"
- The CSDE Computer Lab
  e.g., "Can I burn a CD or DVD in the lab?"
- Terminal Servers
  e.g., "Why do I get a 'Protocol Error' when I try to connect?"
Accessing Your CSDE Files
- On campus: How to map network drives
- Off campus: Using FTP to access your CSDE files
- Off campus: Using VPN to access your CSDE files (staff and faculty affiliates only)
Printing in the Lab: Policies and troubleshooting
Virus Prevention Tips: Information about virus and spyware removal

How to Contact Us