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New Research from Mroz Examines the Role of Medical Assistants in Telehealth Delivery During COVID-19

Posted: 5/26/2023 (CSDE Research)

CSDE Affiliate Tracy Mroz and co-authors published, “Medical Assistants’ Telehealth Roles and Skills in Primary Care During the COVID-19 Pandemic” in Center for Health Workforce Studies. Their work identifies the skills and roles of MA’s that supported rapid increases in the use of telehealth, policies and practices supporting these roles and
skills, and longer-term needs to improve and maintain these skills and competencies.

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